Utility
Billing (Continued)
Customer
Service is located in the main lobby on the first floor of the City Hall (NE corner
of 5th & Rood). We are open Monday through Friday from 7:30am to 5:30pm.
Contact us at 970-244-1579.
Payment Options — You Have Choices
ON-LINE: You can make your payment on-line through eCare. A secure website which you may access any time day or night. There will be a 2.8% processing fee for any credit card transaction and an $.80 fee for any echeck processed.
IN PERSON: You can make your payment directly
to a Customer Service Representative at the City Hall ( NE corner of 5th & Rood) Monday through
Friday, 7:30am to 5:30 pm.
PHONE IN: You can make your payment over the telephone by calling 970-244-1579Monday through
Friday, 7:30am to 5:30 pm. Note that we can only accept a credit card or debit card payments by telephone. Effective 9/1/2008, there will be a processing fee of 2.8% of the total transaction for any credit card transaction.
PAYMENT ARRANGEMENTS: We are happy to make payment arrangements with
the owner of the property. Because the owner is ultimately
responsible for any unpaid utility charges, we are unable
to make arrangements with a renter unless authorized by the
landlord or property management company. Please call usat
970-244-1579.
AUTOMATIC CREDIT CARD PAYMENT: You can sign up for Automatic Credit Card payment. Your City utility bill will be automatically charged to your credit card on a specified date each month. No need to call in each time to make a payment. It is all automatic after you fill out the necessary form! Effective 9/1/2008 there will be a processing fee of 2.8% of the total transaction for any credit card transaction.
 Obtain an authorization form or, for more information, please
call a Customer Service Representative at 970-244-1579.
AUTOMATIC DRAFT: You have
the option to pay your utility bill without ever writing a
check, buying postage stamps or driving to the nearest drop
box. You can sign up for our Automatic Draft Program and your City
utility bill payment will be automatically withdrawn from
your checking or savings account, at no additional
cost to you.
Obtain
an authorization form or, for more information, please
call a Customer Service Representative at 970-244-1579.
 DROP BOXES: Going grocery
shopping?The
City has utility
payment drop boxes located in many grocery stores around town. They are
located at:
| City
Market (1st & Rood) |
City
Market (1st & Orchard) |
| City
Market (Eastgate Shopping Center) |
City
Market (Coronado Plaza) |
| City
Market (2770 Hwy 50-Orchard Mesa) |
Safeway
(29 & F Road) |
| Albertsons
(1830 N 12th Street) |
Safeway (681 Horizon Drive) |
| Albertsons (2512 Broadway) |
Safeway (2148 Broadway) |
| The grocery store drop boxes are
picked up once a week on Thursdays. |
 Drive-up drop box on 5th Street in front of the Alpine
Bank Building.
Walk-up drop box at the South entrance of City
Hall (NE corner 5th & Rood). |
When using drop boxes you need an envelope, but
NO POSTAGE is required. Make checks payable to the
City of Grand Junction. (No cash payments in drop boxes please!)
|
Please put only on-time
payments in drop boxes. |
Understanding Your Bill
The City of Grand Junction bills for one or
some combination of water, sewer, trash and irrigation
services. We bill monthly
after the service is delivered to our customers.
The bottom portion
of the bill is the remittance stub and shows your account number, due date, total due,
name and billing address. The remittance stub has a space
to indicate the amount of your payment. The address on the
remittance stub is your billing address.
If, for some reason, your name or address is wrong, please
call us at 970-244-1579 with the correction.
The City has four basic types of bills:
-
Accounts in
the Central Grand Valley Sewer
District (CGVD)
-
Accounts in
the Fruitvale Sewer
District (FVSD)
-
Sewer
and/or Trash
only Accounts (not in a special district)
-
Water
Accounts
If you have questions
please call 970-244-1579
This page updated
February 9, 2010
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